info@betaclearance.london

+442080046704

9 Casson Sq, London SE1 7GX

Terms and Conditions

Welcome to Beta Clearance London. By booking our services or using our website (www.betaclearance.london), you agree to the following terms and conditions. Please read them carefully.

1. Services

  • We provide rubbish removal, house clearance, office clearance, garden clearance, and related waste management services across London.
  • All services are subject to availability and may require advance booking.
  • We reserve the right to refuse removal of hazardous or restricted materials.

2. Quotes and Pricing

  • Quotes are provided based on the information you give us (including photos if applicable).
  • Final prices may vary depending on the actual volume, weight, and type of items collected.
  • Additional charges apply for certain items that require special disposal:
    • Fridge/Freezer – £60 each
    • Mattress – £30 each
    • Gas Bottle – £30 each

3. Payment

  • Payment must be made on completion of the job, unless agreed otherwise in writing.
  • We accept cash or bank transfer.
  • Invoices are available on request.

4. Cancellations

  • If you need to cancel or reschedule, please provide at least 24 hours’ notice.
  • Cancellations made less than 24 hours before the booking may be subject to a fee.

5. Access and Responsibilities

  • Customers must ensure we have clear and safe access to the property.
  • We are not responsible for delays caused by restricted access, parking issues, or incorrect information provided by the customer.
  • Customers are responsible for securing valuable or fragile items not meant for disposal.

6. Liability

  • While we take care during all clearances, we are not liable for accidental damage to items or property unless caused by proven negligence.
  • We are not responsible for loss of items mistakenly presented for disposal.

7. Recycling and Disposal

  • We aim to recycle or donate good-quality items wherever possible.
  • All waste is disposed of in compliance with UK environmental regulations.

8. Hazardous Waste

  • We do not collect or dispose of hazardous materials such as asbestos, chemicals, medical waste, or explosives.
  • Customers must disclose if any hazardous items are present at the property.

9. Complaints

  • If you are unhappy with our service, please contact us at info@betaclearance.london within 7 days of service completion.
  • We will investigate all complaints promptly and fairly.

10. Governing Law

  • These terms are governed by the laws of England and Wales.
  • Any disputes shall be subject to the exclusive jurisdiction of the English courts.

📌 Contact Us:
Beta Clearance London
Email: info@betaclearance.london
Website: www.betaclearance.london